Every conversation. One organised business.
Turn WhatsApp conversations into organised orders.
Biznest helps retailers organise customer conversations, capture purchase requests, manage orders and keep track of payments and stock — all in one workspace.
ORD-1010 created. Dashboard, payments and Action Centre now include it.
Why Biznest
Built for the moment before an order is real.
Most selling starts in a conversation, where details can be unclear, incomplete or easy to lose. Biznest prepares an editable draft from the request, then lets the seller review it before it becomes part of the business record.
Chats get messy.
Product, quantity, delivery details and payment promises are scattered across conversations.
Orders get entered too early.
Recording an unconfirmed request as a sale creates mistakes, missing details and follow-up work.
Biznest keeps you in control.
A conversation becomes an editable draft. You review, correct and approve before it becomes an order.
A safer path from conversation to business record.
Typical workflow
- Details stay buried in chat
- Requests are entered manually
- Payments may be marked too early
Biznest workflow
- A request becomes an editable draft
- The seller approves before it becomes an order
- Recorded payments stay separate from verified payments
No order is created by guesswork. The seller stays in control.
What it does
Seven tools, one record of your business
Everything connects: an order links to a customer, its products and its payments, so the dashboard and Action Centre always agree with each other.
A dashboard built only from your records
Open it each morning: orders, sales, what customers still owe and which payments have not been checked. Every number is added up from the orders and payments you entered.
- Total, pending and completed orders
- Recorded sales and outstanding payments in KES
- Recent activity and tasks that need you
- Recorded sales
- KSh 50,250
- Outstanding
- KSh 19,900
- Awaiting verification
- KSh 8,400
Illustration only
Orders from every channel, one list
Walk-in, WhatsApp, Instagram or other. Add items from your catalogue, and the total works itself out. Move each order from Draft to Completed as you go.
- Seven clear statuses, from Draft to Cancelled
- Search by customer, number or item
- Stock is set aside when you confirm an order
- Ankara wrap dress × 1
- KSh 2,800
- Canvas sneakers × 1
- KSh 4,500
- Total
- KSh 7,300
Source: WhatsApp
Know every customer and what they owe
A short record per customer: phone, area, every order they have placed and the balance still open, so a follow-up call takes ten seconds.
- Order history on each customer
- Filter to customers who owe money
- Add a customer while taking an order
- Orders
- 2
- Total ordered
- KSh 14,400
- Owes now
- KSh 4,100
Prefers bulk beauty orders
Balance due on ORD-1006 · illustration
Partial payments, honestly tracked
Record a deposit or a full payment against an order. A recorded payment is not a confirmed one: it stays Unverified until you check it against your M-Pesa statement, till or bank.
- Method, date and M-Pesa code on every payment
- Balances update after each partial payment
- Verify or reject in one tap
- M-Pesa SJL1V6B8YE
- KSh 4,000
- Status
- Unverified
- Balance due
- KSh 4,100
Simple stock, no warehouse system
A price and a quantity per product. Adjust stock when a delivery arrives or something is damaged, and see what is low before a customer asks for it.
- Low-stock alert level per product
- Adjustments recorded with a reason
- Cancelled orders return their stock
- Braiding hair pack
- Out of stock
- Canvas sneakers
- 2 left
- Kitenge men's shirt
- 3 left
Alert levels set per product
An Action Centre that sorts today for you
Orders waiting for confirmation, payments to check, customers to chase, stock to reorder and orders missing details. Each one says why it matters and what to do next.
- High, medium and low priority
- Rules you can read, not a mystery score
- Jumps straight to the record to fix
- Unverified M-Pesa payments
- 3
- Customers owing 5+ days
- 4
- Products low or out
- 4
Worked out live from your data
Conversations arrive, drafts appear
Customer messages land in your Inbox automatically once WhatsApp is connected. Biznest pulls out the name, product, quantity and delivery details it can see, and highlights what is missing.
- Never invents a detail the chat does not state
- Every field editable before saving
- Saved only after you approve it
- Customer
- Mercy Wambui (new)
- Denim jacket × ?
- Quantity missing
- Delivery
- Kileleshwa, near Mzizi Court
Simulated in the sample workspace; live WhatsApp not connected yet
How it works
From chat to order, with you in control
- Step 1
Customer messages
A customer asks about and agrees to buy a product in chat. (Simulated in the demo; live WhatsApp is not connected yet.)
- Step 2
Biznest reads it
It tells enquiries from real purchase requests and matches products in your catalogue.
- Step 3
A draft appears
Quantity, price and delivery details are filled in only where the chat says so. Gaps are highlighted.
- Step 4
You approve
Correct the draft, then approve or reject. Nothing is saved or deducted from stock before that.
- Step 5
Everything stays organised
Record payments, update status, and watch the dashboard and Action Centre follow.
Turn the next customer chat into an organised order
Open the sample workspace to follow a simulated chat from message to approved order. All business data in it is fictional. Live WhatsApp is not connected yet.